Video Product Specialist

Help customers succeed with company AI through answering questions and creating tutorials, videos, other documentation.

Proactively identify opportunities to improve the customer experience, & own the process of implementing them.

This is a true cross-functional role that will give you a masterclass in how a world-class team builds a high-growth tech product. Depending on how well you do, this role will naturally grow into a higher-leverage role in product, marketing, or customer operations.

What you must have :

You're a videographer, editor, designer, or artist that would use our software

Familiarity with Video AI or other Topaz Labs products is a plus, but not necessary

Knowledge of colorspace and video file types is a plus

You have an unusually strong work ethic

You think from first principles and focus on the core issues

You have excellent writing

Comfortable with / similar types of software such as :

Premiere, After Effects, Photoshop, Davinci Resolve, Fusion, Vegas, Natron, Final Cut, Nuke, etc.portfolio

Written documentation examples & editing / compositing reel

You've read Delivering Happiness, Made to Stick, Setting the Table or The Art and Science of Digital Compositing (or equivalent compositing / editing books)

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.