Remote, Flexible, 5 hrs / week
About Hugspace
Hugspace.org is a nonprofit organization that provides a digital warmline – a peer-led, multilingual space for free, stigma-free emotional support. Our trained volunteers offer active listening and real-time emotional presence for individuals navigating stress, loneliness, displacement, or trauma. We center empathy, accessibility, and cultural relevance – especially for immigrants, refugees, and trauma-exposed communities.
What You’ll Do :
- Automation & Integration Specialist
Zapier Workflow Development : Build and maintain complex, multi-step Zaps to connect various systems (Setmore, Zoom, SurveySparrow, HubSpot, email services)
API Understanding : Work with APIs of different platforms (Setmore, Zoom, Google Cloud Natural Language) to facilitate custom integrations if Zapier's native connectors are insufficient
Logic Implementation : Implement geographic filtering logic within Zapier to screen international bookings and trigger automated actions (alerts, auto-cancellation, redirect emails)
Data Transformation : Use Zapier's tools to standardize data formats across systems (e.g., phone numbers, names, dates)
Google Workspace AdministrationUser & Group Management : Add new users, assign organizational units (OUs) for access control (e.g., "Hugs Volunteers Limited Access" vs. "Hugs Volunteers"), and manage Google Groups for shared accounts (e.g., scheduler@hugspace.org)Document Management : Organize shared materials and set up access permissions for documents in Google Drive, such as the "Navigator Shared Materials" folderInformation Security & Password Management1Password Administration : Set up and manage vaults (folders) for different access levels (e.g., employee, admin, shared) and to train users on secure password sharing and generation through the platformSecurity Awareness : Understand security best practices, particularly related to sensitive data and access controlsAccess Control Management : Implement the principle of least privilege across all systems, manage user lifecycle (onboarding / offboarding), and maintaining audit trails for sensitive data accessSecurity Incident Response : Handle potential data breaches, unauthorized access attempts, or system compromises affecting volunteer or client dataWhat You’ll Need :
Expertise in ZapierCompetence in Google WorkspaceExperience in Information Security & Password ManagementSelf-motivation and problem-solving skillsPassion for nonprofit work and Hugspace’s missionProficiency in English , knowledge of Ukrainian or Russian is a plusWe’ll Provide
Fully remote, flexible schedule to fit your availability
Hands-on experience in community engagement and digital mental health supportAccess to internal resources, training, and self-development toolsMentorship and direct support from Hugspace leadershipNetworking opportunities within the nonprofit, health, and advocacy sectorsLetter of recommendation upon successful completionMeaningful opportunity to contribute to emotional safety, peer care, and collective healingTime Commitment
Approx. 5 hours per week (flexible timing)
3–6 months minimum commitment preferredHow to Apply
To express your interest, please email your resume and a brief message outlining your background and why this opportunity resonates with you to hr@hugspace.org . Let’s build it together - a safe, stigma-free space for real emotional connection and community.