Mortgage Loan Processor

Job ID# : 34728

The Mortgage Loan Processor is responsible for the comprehensive review, processing, and coordination of residential loan products from application through funding. This role ensures timely, accurate loan documentation, clear communication with members and internal teams, and compliance with lending guidelines. The ideal candidate has strong attention to detail, understands mortgage and home equity products, and can proactively manage a loan pipeline.

Perform comprehensive review and analysis of residential loan products, including :

First Mortgages

Home Equity Loans

Home Equity Lines of Credit (HELOCs)

Lot Loans

Construction Loans

Home Improvement Loans (purchase and refinance)

Review loan approval conditions and ensure timely, accurate resolution

Calculate basic borrower income in accordance with lending guidelines

Perform first-line review of appraisals and title documentation

Provide first-level escalation support for loan-related issues

Pipeline Management & Communication

Proactively manage assigned loan pipeline to ensure deadlines are met

Establish timely and proactive communication routines with members and / or branch personnel

Provide regular loan status updates and follow up on outstanding conditions

Coordinate closely with internal teams to ensure smooth loan progression

Support Home Equity Line of Credit (HELOC) conversions

Support Home Improvement Loan draw conversions

Review and monitor HELOC expiration reports (C-View)

Prepare and distribute HELOC expiration letters (3-month and 9-month notifications)

Perform additional duties as assigned to support loan operations

Qualifications & Skills

Prior experience processing or closing mortgage and home equity loans preferred

Strong understanding of residential loan products and documentation

Ability to calculate basic income accurately

Familiarity with appraisal and title review processes

Excellent organizational and time management skills

Strong written and verbal communication skills

High attention to detail and accuracy

Ability to manage multiple loans simultaneously in a fast-paced environment

Customer-focused with a proactive, problem-solving mindset

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