Job Posting
Essential Job Functions :
- Follows procedures to process death claim transactions
- Willingness to learn new payment processes
- Responsible for the accurate handling and timely execution of any policy worked
- Ensure transactions are processed on our administrative systems accurately
- Report any potential fraudulent, money laundering, or unethical requests
- Perform other related duties as assigned
- Must provide an elite customer service experience
- Continuously evaluate and identify opportunities to drive process improvements
Mandatory Qualifications :
High School Diploma completed2+ years of life insurance death claims business experience is mandatoryDeath claims full cycle processing experience is mandatoryWorking knowledge of life insurance products and applicable policies, procedures, and guidelinesMicrosoft Office and MS Teams work experienceGreat typing and documenting skillsEmpathy, sensibility and high sense or touch are necessary for the type of support we provide to our customersInbound / outbound customer service experience, communication skills and phone etiquette are requiredGreat ability to multitask between clients applications and DXC systemsPreferred Qualifications :
Bachelor's Degree in relevant field would be preferredWork Environment :
Laptop, Docking Station, Monitors, Headset will be providedSchedule : Monday - Friday, business hours are 7 : 30am to 6pm CSTThis position may require commuting up to 2 days per week to a DXC officeApplicants must be located within commuting distance of one of our office locationsOffice Locations :
4000 N Mingo Road, Tulsa, OK, 74116100, Centerview Drive, Suite 100, Nashville, TN, 37214-34396901 Windcrest Dr, D2-1E-76, Plano, TX, 75024At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
Disability Accommodations : If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com).