Inside Higher Ed is hiring: Senior OnBase Administrator/Technical Lead in Gaines

Senior OnBase Administrator/Technical Lead

Job No: 537461

Work Type: Full Time

Location: Main Campus (Gainesville, FL)

Categories: Education/Training/Instructional Design, Computer Science, Information Technology

Department: 14800000 - IT-APPS DEVELOP & INTEGRATION

Classification Minimum Requirements: Bachelor's degree in an appropriate area and four years of relevant experience; or a high school diploma or equivalent and eight years of relevant experience.

UF Information Technology (UFIT) is currently seeking a Senior OnBase Administrator/Technical Lead to join Applications, Development, and Integrations (ADI), a unit within UFIT. UFIT enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems. ADI maintains and operates the software that powers UF's enterprise-wide computer systems creating the technological foundation for the campus' academic and administrative business functions.

This position is instrumental in the development and support of enterprise content management solutions for 16 colleges and multiple administrative areas across campus and the state - potentially impacting 70,000+ customers daily. As the technical lead of the UFIT Enterprise Content Management team, the incumbent must demonstrate excellent communications and OnBase technical expertise, as well as a high-level of leadership, creativity, business process comprehension, analytical skills, and teamwork.

Key Responsibilities

• SOLUTION DESIGN/ARCHITECTURE/DEVELOPMENT: Lead team members and stakeholders to elicit requirements, design, and develop large and complex content management solutions utilizing the capabilities of Hyland OnBase.
• TECHNICAL LEADERSHIP, TRAINING, AND MENTORSHIP: Train and mentor the ECM team in OnBase capabilities and best practices for content management solutions.
• SYSTEM ADMINISTRATION AND MAINTENANCE: Administer, configure, secure, and maintain the OnBase content management system.
• PROJECT MANAGEMENT: Serve as the project manager for selected ECM projects, including planning and communications.
• CUSTOMER SUPPORT: Coordinate with team members, customers, Hyland Support, and other UFIT staff to troubleshoot, document, and resolve highly complex issues and incidents.

Minimum Qualifications

• Bachelor's degree in an appropriate area and four years of relevant experience; or a high school diploma or equivalent and eight years of relevant experience.

Preferred Qualifications

• Bachelor's degree in computer science, IT, information systems, computer engineering, or other relevant field.
• Hyland certifications in OnBase System Administration, Workflow Administration, WorkView Administration, and API/Developer Specialist.
• 8+ years of experience in on-premises OnBase application and server administration, plus analysis, design, development, deployment, and support of complex enterprise-level OnBase processes.
• 6+ years of experience managing large IT projects and providing OnBase customer support for complex issues.
• 5+ years of experience in software development and designing, developing, and supporting enterprise business applications within higher education utilizing OnBase.
• 2+ years of experience in DocuSign administration.

Application Instructions

Applicants are required to submit a Cover Letter, Resume, and List of professional references with contact information (minimum of 3 with one from a previous or current supervisor). Work visa sponsorship is not available for this position. A Level 2 Criminal Background Screening is required.

Application must be submitted by 11:55 p.m. (ET) of the posting end date. This requisition has been reposted; previous applicants are still under consideration and need not reapply.

To apply, visit

Commitment

The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.