Server

KEY RESPONSIBILITIES

Review menu for changes and specials

• Always provide excellent service to all of our guests
• Review your workstation and your mise en place, make sure all is up to par before you start your shift
• Set tables and stations up to company standards
• Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless
• Take guest food and beverage orders
• Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails
• Review soigne / cheat sheet before approaching the table
• Mark tables appropriately to food order for each course
• Always confirm order with the guest and double check accuracy of order before sending to the kitchen
• Follow SOP’s on placing orders with allergies and dietary restrictions
• Set up tables according to hosts' communication
• Enter all sales in POS without errors. Double check list of items before “sending”
• Be responsible for making decisions during absence of management with the needs of the guest in mind
• Make sure that all products served are accounted for on the final bill before presenting to the guest
• Set the pace and direct the flow of service
• Upkeep and clear tables between courses throughout the meal
• Support the server assistant as needed to secure service to our guests up to our standards
• Verify guest satisfaction with each table during each course served
• Anticipate guest needs, where guests will never have to ask for anything
• Wish each guest a warm welcome and farewell and thank them for coming
• Ensure all closing side-works are thoroughly completed
• At the end of the shift deliver all checks and report to the appropriate place according to the rules
• Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized
• Following the posted opening and closing duties and side-work sheet
• Attend all scheduled staff meetings and trainings.
• Generate a good atmosphere
• All other responsibilities assigned by Management

REQUIRED EXPERIENCE AND QUALIFICATIONS