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Quality Control Food Service Manger
Quality Control Food Service MangerPerkins Management Services Company • Charlotte, NC, US
Quality Control Food Service Manger

Quality Control Food Service Manger

Perkins Management Services Company • Charlotte, NC, US
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Quality Control Manager  Job Summary :

  • The Quality Control Manager is responsible for overseeing and ensuring the quality and safety of food products and services within the foodservice operation.
  • This role involves implementing and maintaining quality control procedures, conducting inspections, training employees in quality and safety procedures; and ensuring compliance with health and safety regulations.

This role also involves monitoring, training, and disciplining customer service employees as well as responding to customer service complaints.  Key Responsibilities :

  • Implement quality control policies and procedures to ensure food safety and quality standards are met.
  • Conduct regular inspections of food preparation areas, equipment, and products to ensure adherence to quality and safety standards.
  • Monitor and analyze quality metrics, identifying areas for improvement and implementing corrective actions.
  • Train and supervise staff on quality control procedures and food safety practices.
  • Ensure compliance with local, state, and federal health and safety regulations.
  • Ensure compliance with company policies, procedures, and protocols.
  • Collaborate with suppliers and vendors to ensure the quality of incoming products.
  • Handle customer complaints related to food quality and take appropriate action to resolve issues.
  • Prepare and maintain documentation related to quality control processes, inspections, and compliance.

    • Qualifications :

  • Bachelor’s degree preferred.
  • Proven experience in quality control within the foodservice industry.
  • Strong understanding of food safety regulations and standards.
  • Excellent attention to detail and problem-solving skills.
  • Strong communication and leadership abilities.
  • Ability to work effectively under pressure and manage multiple tasks.

    • Work Environment :

  • The position involves working in various foodservice environments, including kitchens and dining areas.
  • Requires standing, walking, and occasional lifting of materials and equipment.
  • This role is essential in maintaining high standards of food quality and safety, ensuring customer satisfaction and compliance with regulatory requirements.
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