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General Manager
General ManagerStepStone Hospitality • North Augusta, South Carolina, USA
General Manager

General Manager

StepStone Hospitality • North Augusta, South Carolina, USA
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  • [job_card.full_time]
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Full-time

Description

  • Supervise the interviewing hiring training evaluating counseling and termination processes
  • Provide support to managers in employee development
  • Perform daily weekly and monthly meetings to communicate overall direction and provide leadership and communication
  • Communicate regularly with owners and corporate personnel all budget revenue and forecasts as required
  • Maintain professional and positive relationship with owners
  • Oversee all operational aspects of the hotel including assisting in departments where needed
  • Develop short- and long-term financial and operational plans for the hotel / operation that support overall StepStone objectives which meet or exceed budget.
  • Prepare annual hotel / operation budget.
  • Monitor and correct the performance of the hotel / operation through verification and analysis of guest satisfaction systems and monthly financial reports.
  • Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints.
  • Establish and maintain effective programs to ensure the security and safety of guests associates and StepStone owned or managed assets.

Requirements

  • Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
  • Execute and monitor sales and marketing plans.
  • Establish and maintain a proactive human resources function to ensure associate motivation training and development and ensure compliance with wage and benefit regulations and administration.
  • Establish and maintain preventative maintenance programs to protect StepStones managed or owned physical assets.
  • Administers an effective security function that protects StepStone managed or owned assets and the safety of guests and associates.
  • Effectively communicate and coordinate with all departments during functions.
  • Scrupulously follow all StepStone and hotel policies and procedures.
  • Ability to work a five and one-half (5½) day workweek including nights weekends and holidays.
  • Projects and assignments are completed thoroughly professionally and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.

    • Required Experience :

    Director

    Key Skills

    Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    General Manager • North Augusta, South Carolina, USA

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