Patterson isnt just a place to work its a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first always advancing and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
We are seeking a motivated and skilled Systems Integration Engineer who will be responsible for implementing configuring and supporting digital payment and transaction systems within PayFac platform. This role is both technically skilled and customer-focusedsomeone who can translate business needs into smooth integrations between software hardware and secure network environments. This includes everything from coordinating client setups and testing to troubleshooting live environments and ensuring continued operational performance.
Essential Functions : Animal Health - Companion
- Lead the technical implementation and configuration of payment systems for new and existing business clients ensuring seamless integration with internal and third-party applications. This includes point of sale integrations and gateway setups.
- Own technical end-to-end deployment of merchant environmentstesting transactions funding and reporting functionality prior to go-live.
- Analyze transaction logs API calls and gateway responses to diagnose issues in real time.
- Troubleshoot complex / tier 3 network connectivity and terminal issues both remotely and on-site when necessary.
- Provide training and documentation to internal teams on proper system operation and maintenance.
- Contribute detailed records of configurations integrations and versioning within CRM and technical systems.
- Collaborate with product and development teams to test enhancements API updates and new integration pathways.
- Monitor system performance of active integrations and proactively identify opportunities for optimization or automation.
- Follow compliance with PCI DSS SOC 2 and other applicable data-security standards.
Minimum Requirements
Bachelors Degree or equivalent education and / or experience5 years related experience. Minimum 3 years of experience in FinTech payment processing or POS integration supportPreferred Requirements
Experience in payment facilitation (PayFac) or ISO environments.Experience installing configuring or supporting payment terminals gateways or point-of-sale softwareExperience with integration testing API key management and terminal certificationExperience working with FIS Elavon Payrix Stripe or Fiserv platformsSkills and Abilities
Strong understanding of merchant transaction flows funding timelines and settlement reconciliation.Familiarity with REST APIs webhooks and secure network connections (SSL VPN tokenization).Excellent troubleshooting skills for hardware software and connectivity issues.Clear written and verbal communication skills with ability to support both technical and non-technical users.Proficiency in Zoho Desk Zoho Projects Postman or comparable tools.Strong analytical and troubleshooting abilities across software hardware and network layers.Excellent communication and customer service skills with the ability to explain technical information clearlyExperience using service desk and project tracking software for documentation and task managementPhysical and Cognitive Demands
Communicate / Hearing FrequentlyCommunicate / Talking FrequentlyLearn New Tasks or Concepts FrequentlyMake Timely Decisions in the Context of a Workflow FrequentlyComplete Tasks Independently ConstantlyMaintain Focus ConstantlyRemember Processes & Procedures ConstantlyStationary Position (Seated) ConstantlyVision ConstantlyHand / Eye Coordination OccasionallyBend RarelyComplete Tasks in a Noisy Environment RarelyFeeling / Grasping / Handling RarelyMove / Traverse RarelyRepetitive Motions RarelyWorking Environment
Hazards OccasionallyTravel Requirements
10% Travel to customer sites as needed for troubleshootingWhats In It For You :
We provide competitive benefits unique incentive programs and rewards for our eligible employees :
Full Medical Dental and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range based on various factors such as candidate location (geographical labor market) experience and skills.
$96500.00 - $128700.00
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or other related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.
Required Experience :
IC
Key Skills
APIs,Jenkins,REST,Python,SOAP,Systems Engineering,Service-Oriented Architecture,Java,XML,JSON,Scripting,Sftp
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 96500 - 128700