Career Advisor

Position Overview: We are seeking a dynamic and resourceful Career Advisor to provide comprehensive career guidance and support services to adult students and individuals in various stages of their career development. The ideal candidate is passionate about helping people achieve their career goals, thinks creatively to overcome barriers, and has a proven track record of success in placing individuals into employment opportunities. This role requires a client-focused approach with a deep understanding of career readiness tools such as resume development, interview coaching, LinkedIn optimization, and job search strategies. Staffing experience and knowledge of labor market trends are a plus.

Key Responsibilities:

• Career Advising & Job Readiness:
  • Provide guidance on resume development, cover letter writing, and application processes, utilizing both traditional and technology-driven job search tools.
  • Have the ability to lead workshops on job search techniques, hiring processes, and industry-specific labor market trends (preferred).
  • Offer mock interview sessions and provide constructive feedback to improve participant interview skills.
  • Assist participants with crafting elevator pitches and leveraging LinkedIn for career growth.
  • Deliver individual and group career counseling advising sessions focused on career development, job search strategies, and employment action plans.
• Client Engagement:
  • Support unemployed students and graduates through follow-ups via one-on-one meetings, classroom presentations, surveys, phone calls, and digital communication.
  • Build strong, supportive relationships with clients through regular one-on-one or group meetings to assess progress and update employment status.
  • Conduct salary needs assessments to assist clients in achieving self-sufficiency.
  • Provide ongoing career check-ins, including tracking participant employments updates, documenting outcomes, and maintaining up-to-date records in databases.
  • Coordinate and provide referrals to Fresh Start education programs, community resources and support services as needed.
• Employer & Community Relations:
  • Maintain relationships with local employers to identify job opportunities and enhance participant placement outcomes.
  • Highlight program offerings to raise awareness of program services and assist participants with access to resources.
  • Stay informed on in-demand occupations to provide relevant job leads and guidance to participants.

Required Qualifications:

• Minimum 1-2 years of experience in career advising, staffing, workforce development, or customer service with high-volume client interaction.
• Proficient in resume writing, interview coaching, and job search strategy development.
• Experience working with adult students or individuals facing barriers to employment.
• Strong understanding of metrics-driven environments with a proven track record of meeting or exceeding goals.
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
• Excellent interpersonal, verbal, and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and online job search platforms.

Preferred Qualifications:

• Bachelor’s degree in a related field (Human Resources, Career Counseling, Education, etc.) preferred.
• Bilingual skills are a plus.
• Experience in staffing or recruitment.
• Knowledge of financial wellness strategies and resources.

Attributes:

• Goal-Oriented: You thrive on setting and achieving measurable outcomes.
• Creative Thinker: You think outside the box to solve problems and overcome barriers.
• Approachable & Non-Judgmental: You put people at ease and build trust while maintaining professional boundaries.
• Communicative & Detail-Oriented: You communicate effectively, ask clarifying questions, and document interactions accurately.
• Flexible & Client-Focused: Willingness to work occasional evenings and weekends to meet the diverse needs of participants.

Working Conditions:

• Flexibility to work an average of one to two evenings per week and occasional Saturdays as needed.
• Ability to manage a caseload of up to 600 clients annually.

To apply, please submit your resume, a cover letter highlighting your relevant experience, and two professional references.

Notice: This job description in no way states or implies that these are the only tasks to be performed by the team member occupying this position. The team member will be required to follow any other instructions and to perform any other job-related duties requested by their manager. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. If other duties become long-term, significantly increase the workload of the team member, or require skills that supersede those listed above, the team member should discuss with their manager. The job description may need to be modified.

Fresh Start reserves the right to change this job description at any time. Employment with Fresh Start is at-will. This job description supersedes prior job descriptions.

Reasonable accommodations can be made for a disability that is affected by the above-stated job responsibilities and/or qualifications.