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Quality Assurance Technician
Quality Assurance TechnicianCynet Systems • Tempe, AZ, United States
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Quality Assurance Technician

Quality Assurance Technician

Cynet Systems • Tempe, AZ, United States
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Job Description :

  • The Field Assurance Lab Coordinator is responsible for supporting lab operations, managing complaint samples, coordinating sample return kits, and maintaining proper documentation in accordance with regulatory and company standards.
  • This role ensures timely processing of lab requests, maintains clean and compliant workspaces, and supports continuous improvement initiatives.

Key Responsibilities :

  • Document complaint samples received in the Field Assurance Lab for evaluation purposes.
  • ssemble and ship sample return kits domestically and internationally, maintain tracking documentation, and communicate with requestors in a timely manner.
  • Ensure accurate and timely shipping of sample return kits.
  • Track shipping inventory and order supplies through approved vendors.
  • Process image / video review requests, maintain the review tracker, and follow up on pending requests.
  • Maintain good documentation practices (GDP) for preliminary and sample analysis results.
  • Escalate unexpected issues to the Supervisor / Manager.
  • Maintain good laboratory practices (GLP) consistent with biosafety standards.
  • Ensure a clean and organized work environment.
  • Foster professional working relationships with internal and external customers and support staff.
  • Store and dispose of complaint samples according to procedures.
  • Support continuous improvement of lab processes.
  • Follow all procedures and regulatory requirements.
  • Required Qualifications :

  • Strong written and verbal communication skills.
  • Detail-oriented with the ability to work independently and in cross-functional teams.
  • Basic problem-solving and troubleshooting skills.
  • Proof of Hepatitis B series, willingness to undergo series, or ability to sign a waiver.
  • Proficient in Microsoft Office.
  • bility to lift at least 50 lbs.
  • Preferred Qualifications :

  • Knowledge of FedEx shipping system for accurate shipping transactions.
  • Previous warehouse experience.
  • Experience in medical / laboratory environment (GMP preferred).
  • Education and Experience :

  • High school diploma, GED, or equivalent.
  • ssociate degree or equivalent experience is a plus.
  • Physical Demands :

  • Regularly required to stand, walk, sit, use sight, and manipulate objects, tools, or office equipment.
  • Frequently required to verbally communicate.
  • Occasionally required to reach, stoop, kneel, or crouch.
  • Work Environment :

  • Open cubicle environment.
  • Team-oriented, fast-paced environment.
  • Employer is an affirmative action, equal opportunity organization valuing diversity.
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    Quality Assurance Technician • Tempe, AZ, United States

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