Account Director, Client Experience

Overview

Account Director, Client Experience at Weber Shandwick. This role is based in Washington, D.C. on the Social Impact & Sustainability team, part of Weber Advisory, delivering trusted, agile C-suite counsel by blending communications expertise with cultural insights to accelerate stakeholder and organizational value. The role focuses on executing communications, reputation and earned media strategies for nonprofit, foundation, corporate and public sector clients at the intersection of business, policy, media and culture.

The ideal candidate is a seasoned media strategist with a passion for policy, advocacy, and communications that make a real-world impact. They bring a proven track record of delivering effective integrated media campaigns and experience thriving on high-performing teams in a fast-paced environment. Experience with organizations operating in social impact, philanthropic, inclusive finance and wealth gap issues is preferred. This position is based in Washington, D.C. on a hybrid schedule.

You live for a great story and have the strategic savvy to shape and deliver stories across media platforms. You know how to get stories placed across top-tier outlets and understand both legacy media and emerging platforms. You are a strategic thinker who thrives in fast-paced environments and can manage multi-faceted, integrated campaigns with calm confidence. You turn insights into earned impact and bring curiosity, originality, and drive to every project.

Ready to drive high-impact communications? Let’s talk.

Responsibilities

• Shape and execute integrated communications strategies in partnership with agency and client teams
• Counsel and interact effectively with clients and leaders at client organizations
• Build and maintain excellent relationships with top-tier media across business, national / local broadcast, multicultural and lifestyle verticals
• Maintain a strong understanding of the media and cultural landscape, as well as emerging issues that may impact clients directly or indirectly
• Approach client work with curiosity — always seeking to understand the brand, its competitors, and the broader industry context
• Proactively and reactively craft compelling, newsworthy stories that drive earned coverage
• Develop strategic earned plans and write high-quality media materials, including pitches, press releases, and messaging documents
• Deliver consistently high-caliber work with a client-first mindset and sharp attention to detail
• Collaborate with agency and inter-agency partners, serving as a key contributor across teams to drive alignment and deliver cohesive, large-scale campaign work
• Mentor and develop junior team members through hands-on guidance, feedback, and professional development
• Cultivate and participate in new business opportunities and pitches

Competencies

Basic Qualifications

Benefits

Salary information : Washington, DC Salary range : $95,000 - $125,000. The specific offer will depend on factors including current / former ranges, market considerations, budget, tenure, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick hires qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is strictly for applicants requiring special assistance accessing our employment website.

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