Senior Application Support AnalystVirtualVocations • Appleton, Wisconsin, United States
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Senior Application Support Analyst
VirtualVocations • Appleton, Wisconsin, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Analyst, Application Support.
Key Responsibilities
Provide advanced technical and functional support for enterprise applications, ensuring high availability and performance
Troubleshoot and resolve complex incidents, service requests, and system issues in a timely manner
Collaborate with business users, developers, and vendors to address application-related issues and enhancements
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent combination of education and experience may be considered
Minimum of 5-7 years of experience in application support, systems analysis, or related IT roles, with at least 2 years in a senior or lead capacity
Hands-on experience with enterprise applications, system integrations, SQL or database querying, and incident management tools
Familiarity with ITIL frameworks, cloud platforms (e.g., Azure, AWS), and automation or monitoring tools is preferred
Preferred certifications include ITIL Foundation, Microsoft Certified : Power Platform or Dynamics 365 Fundamentals, or Oracle Certified Professional
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