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Client Associate
Client AssociateAlpha Wealth • Hemet, CA, US
Client Associate

Client Associate

Alpha Wealth • Hemet, CA, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

The Client Associate position works with Alpha Wealth Management.

We are seeking a Client Associate to join our growing wealth management team. This is an entry-level to early-career position ideal for someone who enjoys client interaction, is highly organized, and is interested in building a career in financial services. The Client Associate plays a key role in supporting advisors and clients by handling day-to-day service needs, maintaining accurate records, and ensuring a positive client experience. This role offers hands-on exposure to wealth management operations, with training and growth opportunities for the right candidate.

Pay Range : $18.00 - $30.00 per hour, based on qualifications

Job Summary

The Client Associate supports the firms advisors and clients by providing high-quality client service, administrative support, and operational assistance. This role serves as a key point of contact for client inquiries and helps ensure account information, documentation, and communications are handled accurately and professionally. The position is well-suited for an entry-level to moderately experienced professional interested in gaining exposure to the wealth management industry.

Education and Experience

  • Series 65 license preferred
  • Experience with / understanding of investments
  • Bachelor's degree preferred
  • College coursework / degree in accounting, finance, or business-related field preferredTwo years of prior administrative office experience (or equivalent experience)
  • Proficient in Microsoft Office (specifically Excel and Word), and Adobe Acrobat
  • Knowledge

  • Basic understanding of customer service principles and professional communication
  • Familiarity with general office procedures, recordkeeping, and documentation
  • Comfort using computer software, web-based platforms, and internal systems
  • Skills

  • Professional discretion when handling confidential client information
  • Strong attention to detail and accuracy
  • Clear verbal and written communication skills
  • Ability to follow established processes and instructions
  • Comfortable working independently while also supporting a team
  • Willingness to learn new systems, procedures, and industry concepts
  • Organized, dependable, and responsive to client and team needs
  • Primary Job Duties

  • Serve as a first point of contact for clients via phone, email, and virtual communication
  • Assist clients with routine account inquiries and service requests
  • Coordinate with advisors and third-party partners to support account maintenance and documentation
  • Maintain accurate records of client interactions and transactions
  • Prepare, organize, and maintain confidential files and reports
  • Use internal systems and software to support daily operations
  • Assist with scheduling meetings and preparing materials
  • Support basic Excel tasks such as data entry, tracking, and simple formulas
  • Perform additional administrative and operational tasks as assigned
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