Case Manager (Bilingual)

The position of Bilingual Case Manager requires a positive motivated compassionate organized and detail-oriented individual who is able to work well with a population with pervasive mental health issues. This a very fast-paced and detailed position that ensures that clients are eligible for services with our agency.

Responsibilities :

• Facilitate a high-volume mental health intake process by managing referrals enforcing no-show policies and scheduling intake appointments to ensure the efficient onboarding of new clients.
• Verify Medicaid eligibility to ensure that potential clients have proper medical coverage and meet NYPCC criteria for admission.
• Conduct an average of 40 to 45 daily interactions with new clients demonstrating excellent interpersonal and communication skills to establish rapport and guide individuals through the intake process.
• Play a pivotal role in client and therapist matching following intake completion including reassignment of caseloads during therapist transitions leaves or departures ensuring seamless continuity of care within a dynamic and fast-paced organizational environment.
• Perform other duties as assigned by Supervisor.

Qualifications :

Additional Information :

Salary : $21.00 - $23.00 per hour

Compensation commensurate with experience and qualifications.

NYPCC is an Equal Opportunity Employer

Remote Work : No

Employment Type : Full-time

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Experience : years

Vacancy : 1