We are looking to add a passionate project manager to join the operations team. You will work closely with our management team, as well as all the department heads to help coordinate diverse projects and build new business processes per our needs. They are typically given a broad business-oriented problem statement, then expected to develop and execute a project plan. This role combines the elements of project management, problem-solving, value creation, and facilitating team integration. The ideal candidate would have previous e-commerce/CPG business operations experience and can demonstrate abilities to bring teams together within a matrixed environment and drive successful results.
Job Type: Full-Time
Salary: $60,000 - $85,000
Schedule: Monday to Friday, 10 am - 6 pm
Location: Tempe, AZ or California
Responsibilities:
Become the SME of relevant product knowledge, branding guidelines & current company processes
Planning and managing projects directly related to corporate and department objectives
Be able to synthesize complex processes and abstract ideas into clear and executable project components, stages and tasks
Optimize existing or build new business processes for all departments
Take ownership of projects and initiatives, carefully managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones
Influencing or setting business unit or cross-organizational strategies
Effectively communicate project updates, status, needs, and issues to proper stakeholders
Provide business processes training to our global employees (e.g. US, China, Philippines, etc.)
Monitor, troubleshoot, and improve business processes after execution
Hire & supervise Philippine Team to fulfill operational tasks requested by each department
Set KPI, conduct performance reviews and assist with payroll for the PH team
Other admin tasks/projects assigned by management
Qualifications:
Bachelor’s Degree in business, project management, business administration, or any related field
Must be fluent in both English and Mandarin (both writing and speaking)
Experience in the E-commerce industry is preferred
Knowledge of Amazon Seller Central, Shopify & WooCommerce is a PLUS
Be excellent at interpersonal communication and people/project management
Strong prioritization and organization skills, detail-oriented
Thrive in a fast-paced environment! Able to solve problems quickly, handle pressure and tight deadlines
Ability to work with little supervision and track multiple processes
Expert in Google Suite (i.e., Docs, Spreadsheet)
Familiar with Monday.com, Trello, or other related project management tools
Business Operations/Project Manager • Rancho Cucamonga, CA, US
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