Company SummaryEchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department SummaryThe In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.
Job Duties and ResponsibilitiesAs a Data Analyst within the In-Home Services Command Center, you will join a strategic organization dedicated to driving nationwide field efficiency. This multifaceted role bridges the gap between complex data and human impact by overseeing the end-to-end administration of incentive compensation. You will be responsible for ensuring data integrity, modeling financial impacts of plan changes, and serving as a trusted partner to field leadership. We are looking for a critical thinker who can leverage SQL, Python, or other analytical softwares to automate processes while maintaining the high level of accuracy and empathy required for incentive management.
Key Responsibilities:
- Data Lifecycle Management: Collect, model, and analyze large-scale datasets with meticulous attention to detail to ensure high data integrity across the enterprise
- Lakehouse Proficiency: Leverage Databricks SQL and Notebooks to extract insights from the data lakehouse, utilizing AWS services for cloud storage and processing
- Discrepancy Investigation: Perform deep-dive audits to resolve data misalignments between various reporting platforms
- Interactive Dashboarding: Build and optimize high-impact visualizations using Databricks AI/BI or integrated tools (Power BI/Tableau) to track KPIs
- Analytical Storytelling: Translate complex statistical trends into clear, actionable narratives for data driven decisions
- Continuous Improvement: Develop and deliver data-backed recommendations to Field Managers and executives aimed at increasing productivity and lowering costs while improving customer experience
- Consultative Partnership: Nurture relationships with Field Managers by combining quantitative data with qualitative feedback to solve regional operational challenges
- Advanced Problem Solving: Employ critical thinking and statistical techniques to solve business problems, fostering excitement and engagement around new initiatives during presentations
- Technical Versatility: Maintain proficiency across a modern tech stack, including SQL, Python, R, and the Google/Microsoft suites, to ensure seamless data interoperability
Skills, Experience and RequirementsEducation and Experience:
- Bachelor's Degree with a focus in Business or related field (Business Analytics, Finance, Business Development Economics, Statistics, Mathematics, Education); Master's Degree a plus
- Experience with SQL, Python, R, Tableau, Databricks, AWS, Snowflake, and Excel required
- Experience in projects manipulating large datasets required
- Experience translating data to actionable insights required
Skills and Qualifications:
- Excellent facilitation skills, strong desire to communicate in all settings
- Apply objective, analytical, and orderly thinking to the analysis of complex problems
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Embrace the Adventure, willing to take risks, try innovative approaches, be adaptable to change, and learn from failures
- Demonstrate Curiosity, strong desire to learn and add value to all aspects of the EchoStar business
Visa sponsorship not available for this role
Salary RangesCompensation: $54,650.00/Year - $78,100.00/Year
BenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.