Bilingual Patient Liaison

A company is looking for a Bi-lingual Patient Liaison to join their remote team in Portugal.

Key Responsibilities

Serve as the primary point of contact for patients, study sites, vendors, and related parties

Schedule travel and logistics requests for patients enrolled in clinical trials and manage vendor interactions

Process expense reimbursements and train study site personnel on using the online portal

Required Qualifications

BS or BA degree or equivalent experience

Minimum 3 years of experience in customer service or the life sciences industry preferred

Fluency in English and Spanish (spoken and written); proficiency in French and Portuguese is a plus

Experience working with multiple independent vendors to achieve results on a deadline

Strong computer skills, including proficiency in Excel, Word, and Outlook