Business Development Manager

Home Matters Caregiving, East Valley -

POSITION SUMMARY

The Business Development Manager is responsible for the growth of our business through referrals, generating revenue by gaining new clients. The Business Development Manager will follow the process defined by our agency to accomplish our business development goals. We utilize a system of touches performed on a schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Identify and pursue potential clients through various channels, including networking events, industry associations, online platforms, and cold-calling.
• Establish and nurture relationships with referral sources, including healthcare professionals, social workers, retirement communities, and other relevant entities.
• Identify Top 10 referral resources.
• Identify referral source visits Top 11-30.
• Make in-person contact with minimum of 5 from Top 10 list and 10 from Top 30 list referral sources per week.
• In-service visits with communities and referral sources once per month.
• Deliver compelling sales presentations to potential clients, effectively communicating the value of our services.
• Enter all activity for all leads and referral sources into WellSky and KPI spreadsheet prior to weekly business review meeting.
• Maintain knowledge of all Home Matters Caregiving policies, procedures and technology.
• Participate in quarterly company goal meetings.
• Conduct thorough assessments of potential clients' needs and preferences to propose personalized care plans.
• Collect signed agreement and payment options.
• Perform client and caregiver intros as needed.
• Participate in the monthly on-call rotation as needed.
• Other duties as assigned.

QUALIFICATIONS

The essential qualities include, but are not limited to the following:

• Flexible Schedule.
• Ability to pass required pre-employment assessments and criminal background test.
• Ability to communicate effectively both verbally, and in writing.
• Basic computer skills, including word processing and email use.
• Prior experience in the home care field, either in-home care or home health.
• Experience with senior population.
• Valid driver's license and reliable transportation.
• Knowledge of in-home care rules and regulations