Program Supervisor

Posting Details

• Posted: January 6, 2026
• Full-Time
• On-site

• Locations

  Showing 1 location Caring Together
  Congregate Care Network Residential Program
  246 Park Street
  West Springfield, MA 01089, USA
  Caring Together
  Congregate Care Network Residential Program
  246 Park Street
  West Springfield, MA 01089, USA
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Job Details

Description

Center for Human Development (CHD), is seeking a Program Supervisor for an innovative program supporting young men (16-22 years of age) in a community based residential setting. In this program, the population served will receive housing, therapeutic, emotional, and educational support with a goal to develop healthy and fulfilling relationships that will solidify skills and apply them to real world settings. The young adults that reside at this program will have access to the community and will build upon a foundation of skills and success around independently managing community access and their behavioral health needs. This program, located in Springfield, MA is a trauma informed program supported by evidence-based practices to ensure continuity of care across all treatment environments for the young adults that we serve.

Your role as a Program Supervisor:

The Program Supervisor assists the Program Manager/Assistant Program Manager (PM/APM) with the oversight of their assigned group home. The youths we service are referred by the Department of Children and Families (DCF). The youth referred to the program will have complex mental health, medical, cognitive and behavioral challenges. Many of the youth have families struggling with a range of issues including substance abuse, domestic violence and mental health concerns, as well as economic stressors. The Program Supervisor assists in the completion of these processes and ensures that the maximum integration of CHD services are being carried out efficiently and effectively. The Program Supervisor works within the Agency's team model, establishing open communication, support and accountability among program staff. They assist in the overall functioning of the program to meet the needs of the youth and their families. They will provide supervision to the staff ensuring that the policies and procedures of the program are being followed and that the staff receive information, training, and guidance that promotes their growth and development. In the absence of the PM/APM, the Program Supervisor will assume the roles and responsibilities of the PM/APM.

Requirements:

• Bachelor’s degree from an accredited educational institution preferred. (Can be substituted w/experience).
• Minimum of 3 years of residential and/or supervisory experience preferred.
• Experience working with youth and their families.
• Experience in community child welfare and mental health programming.
• Driver’s license required.
• Have a legally registered & insured car for work use.

Success Factors:

The Program Supervisor should be a professional who actively supports the philosophy of the agency and maintains a high level of commitment to agency staff and clients. Personality traits should include:

• Philosophical commitment to concept of human potential;
• Assertiveness and confidence;
• Sensitivity to issues of diversity and oppression;
• Directive and goal oriented;
• High energy level and self-initiated, creative and resourceful;
• Performs well under stress;
• Open and direct;
• Works well as a member of a team;
• Expresses patience, caring and compassion;
• Enjoys recreational activities

Pay rate starts at $46,800 and is based on degree held and experience level. This full time role includes a full benefit package, including Dental, Health and Life insurance, paid time off, earned vacation time, just to name a few.

At Center for Human Development (CHD), Care Finds a Way:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

CONNECT WITH OUR TEAM TODAY!

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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