Supervisor - Dedicated Operations (Monday - Friday 9am - 6pm)

Dedicated Operations Supervisor

Position Summary : This position is for EPES Transport, LLC, a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervisor role is to manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth. This position is located in Charlotte, NC. Shift : Monday - Friday 9am - 6pm.

Responsibilities :

• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
• Ensure accurate and timely submission of payroll in compliance with company standards.
• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
• Other projects and tasks as assigned.

Qualifications :

Physical Requirements :

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and / or move up to 25lbs / 12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer.

Job Category : Logistics / Supply Chain Job Family : Operations Address : 5200 Spector Drive Primary Location : US-NC-Charlotte Employer : EPES Transport System, LLC Req ID : 2509349