Clinical Training Specialist (Boston, MA)

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

This is an exciting opportunity for experienced Clinical Training Specialists to join Varian, a Siemens Healthineers Company, as part of an exciting new expansion of our VIS (Varian Interventional Solutions) business unit.

As a Clinical Training Specialist , you will support VIS products and procedures by assisting, training, and educating physicians, nurses, other hospital staff, and technicians on the use of our products.

While the role will be primarily based in Boston, MA , the position may require occasional regional and out of state travel (less than 20%).

Role Responsibilities :

• Ensures product / s and ancillary components are available for each case.
• Completes and processes all procedure related paperwork as required.
• Tracks and reports all customer complaints.
• Ensures physicians and staff have the most current information available.
• Manages a disposable inventory sufficient to cover assigned case load.
• Provides feedback and documents any product or performance issues as they arise.
• Provides on-site clinical support during procedures while maintaining a “hands off” posture in relation to direct patient contact.
• Interacts with customers and functional organizations to determine their training needs and uses engineering documentation such as Operators Manuals and DFUs to develop content of courses.
• May coordinate or lead customer and / or employee training classes.
• May also conduct large group presentations at seminars, training programs, and trade shows.
• May also provide demo support to local, regional and national customer trade events.
• Performs new installation support to ensure products are working as specified.
• Provides first line technical service support via Engineering or Field Service Engineer oversight, when necessary.
• Assists Medical Education, Medical Information, and Medical Science Liaisons with assigned projects.
• Documents day to day interactions with physician customers.
• Provides competitive product performance information to headquarters marketing or engineering groups.
• Provides recommendations to improve, products, services and customer responsiveness.

Skills & Experience Required :

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight