Freight Broker

Freight Broker

Our client's mission is to provide high-quality services at an affordable rate for their valued customers. They achieve this by offering each customer a dedicated team committed to going above and beyond to meet their needs. With a proactive approach, clear communication, and exceptional service, they stand out from other carriers in the industry.

Our client is currently seeking a strong and dedicated Freight Broker to join their team. A Freight Broker acts as the intermediary between shippers (companies or individuals who need to transport goods) and carriers (truckers, shipping companies, etc.), facilitating the transportation of goods by connecting the two parties.

Please note : The start date for this position is mid-January 2026.

Responsibilities :

Connecting Shippers with Carriers : Freight brokers match shippers with carriers that can transport their goods efficiently and cost-effectively.

Negotiating Rates : They negotiate rates and terms with both shippers and carriers to ensure a fair deal for both parties while maximizing profitability for themselves.

Problem Solving : In case of any issues or delays during transportation, freight brokers act as intermediaries to resolve problems and ensure smooth delivery.

Customer Service : They provide customer service to both shippers and carriers, addressing any concerns or questions they may have throughout the shipping process.

Compliance and Regulation : Freight brokers must stay updated on transportation regulations and ensure that all shipments comply with legal requirements.

Duties :

The freight broker initially establishes a business relationship with customers.

The broker and the dispatcher work together to develop good business relationships with customers.

Both the broker and the dispatcher must understand and comply with customer expectations.

Both the broker and the dispatcher must understand and comply with customer procedures.

Both the broker and the dispatcher work together to effectively communicate with customers.

Both the broker and the dispatcher should be on all emails.

Both the broker and the dispatcher work together to prevent problems from occurring, e.g., calling ahead to all receivers to ensure that there are no delivery issues.

Both the broker and the dispatcher work together to resolve problems that occur and to communicate solutions to the customer.

Both the broker and the dispatcher must understand how to effectively quote customer freight.

Both the broker and the dispatcher must understand the proper use of their carrier base listed on their "Carrier Contacts" at the bottom of the load board. This reduces the likelihood of service failures, which improves customer relations.

Both the broker and the dispatcher must understand how to properly post and cover loads on external load boards. This reduces the likelihood of service failures, which improves customer relations.

The broker and the dispatcher work together to develop good business relationships with carriers. This is done by the following :

Both the broker and the dispatcher must recruit and vet qualified carriers. Qualified carriers should be put on the "Carrier Contacts" section at the bottom of the load board.

Both the broker and the dispatcher must communicate load availability with "Carrier Contacts" before posting loads on external load boards.

$600 - $600 a week

Minimum of $600 a week base plus uncapped high commissions.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.