Talent.com
Services Support Assistant I
Services Support Assistant ICalHR • Sonora, California, USA
Services Support Assistant I

Services Support Assistant I

CalHR • Sonora, California, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Information

  • THIS RECRUITMENT WILL BE USED TO FILL PERMANENT FULL-TIME AND RELIEF POSITIONS

The Services Support Assistant I and II operates a variety of department automated systems equipment or specialized software programs (such as MEDS C-IV CWS / CMS CMIPS etc.; performs data management responsibilities for program support functions; performs a variety of specialized clerical duties in support of professional and technical casework staff; and performs related work as required.

Working under close supervision the Services Support Assistant I is the entry / trainee level in the Services Support Assistant series. Employees in this class receive in-service training and are given detailed instructions in the operation of state and county data operating systems and perform tasks that are more structured and repetitive than those assigned at level II. As requisite skills and knowledge are developed greater independence and the full scope of responsibility are exercised. Unless a position is permanently allocated to level I due to the nature of the work employees are expected to promote to the Services Support Assistant II level after one year of satisfactory performance at the trainee level.

SUPERVISION EXERCISED AND RECEIVED

Incumbents in the Services Support Assistant I / II classification typically receive supervision from an Office Assistant Supervisor or other higher-level supervisor or manager.

Examples of Duties

Duties may include but are not limited to the following :

(For Services Support Assistant I duties are performed at the trainee level)

  • Performs data entry transactions for case management aid authorization imaging and / or statistical data maintenance
  • Operates a variety of operating systems software or related equipment for which routines and procedures are well defined and there is limited requirement for interpretation and adaptation of instructions to support a departments programs services and administrative functions
  • Maintains files and generates routine reports and documents using system resources
  • Reviews and reconciles system information (MEDS C-IV CWS / CMS CMIPS or other automated systems); assesses and updates records; may take other corrective action as authorized
  • Researches procedures regulations and / or technical materials as necessary
  • Uses manuals utilization guides and All County Letters (ACL); System Change Requests (SCR) etc. to review upcoming changes to regulations programs and systems to keep knowledge current
  • Troubleshoots problems with individual records cases or participants by applying rules and regulations; provides information to and interacts with case workers to correct issues or coordinates with the help desk to solve problems
  • Coordinates with department supervisors and management in producing and maintaining files information systems and composing and creating reports
  • Gathers data conducts surveys prepares reports and develops training materials for system users. Creates spreadsheets report formats forms and record maintenance systems
  • Responds to a variety of public staff and management inquiries providing the requisite information or referring the requests to supervisory and staff as appropriate
  • Attends meetings and represents the department at meetings with other departments and agencies for information sharing system improvements and implementation of changes
  • Assists in special projects designated by the department management
  • Performs related duties as assigned
  • EMPLOYMENT STANDARDS

    Note : The level and scope of the knowledge and skills listed below are related to job duties as distinguished between the two levels in the Definition section.

    Knowledge of :

  • Personal computer operating systems software applications (MS Office etc.) and related equipment
  • Statewide operating systems (C-IV MEDS CWS / CMS CIMPS etc.)
  • Department programs functions and objectives
  • Legislation rules regulations policies and procedures related to multiple public assistance programs and related case administration techniques
  • Work methods and techniques used by program staff
  • Methods and techniques used in researching proofing evaluating gathering organizing and arranging data
  • Report writing and proper format and style
  • Effective methods of training and presentations skills
  • Record keeping and time-management practices and procedures
  • Modern office practices and procedures
  • Correct English usage spelling grammar and punctuation
  • Basic arithmetic
  • Ability to :

  • Understand and carry out oral and written instructions
  • Exercise sound and independent judgment in determining and selecting appropriate processes alternatives forms and desired actions within established work practices procedures and commonly used regulations
  • Learn and perform assigned tasks and routines
  • Learn and develop skills with computer software programs or automated systems
  • Evaluate and interpret information using an automated system and troubleshoot identified problems
  • Prepare a variety of reports correspondence documents statistical data graphs and charts using a computer and software packages
  • Provide training and assistance for others in using assigned systems or software
  • Read and understand detailed and complicated instructions
  • Understand interpret and apply rules and regulations; determine the impact of regulations on local operations and systems
  • Organize work and budget time efficiently
  • Work productively under time pressure and with interruptions
  • Exercise tact when dealing with others
  • Establish and maintain cooperative working relationships with those contacted in the course of work
  • Minimum Qualifications

    Pattern 1 : One (1) year of full-time experience performing financial or statistical recordkeeping; or producing a variety of work products using a statewide automated system or software applications;

    OR

    Pattern 2 : Successful completion of thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university.

    Supplemental Information

    Examination Information

    Training & Experience Examination Weighted 100%

    The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination.

    Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.

    Eligible List Information

    A departmentalopen eligiblelist will be established for the county of Tuolumne. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

    Retest Period

    Once you have taken the examination you may not retest for SIX (6) MONTHS from the established eligibility date.

    Special Testing Arrangements

    Special testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR at or upon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

    Education Documents

    If you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

    General Information

    This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

    MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.

    If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.

    General Qualifications : Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.

    Equal Employment Opportunity

    The Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.

    Additional Information

    The ability to speak read and write Spanish in addition to English would be an asset in this

    position but is not required.

    A valid drivers license may be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.

    Positions may require pre-employment screening including background checks and

    fingerprinting.

    Government agencies accessing US government information which include federal tax

    information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include fingerprinting citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.

    Benefits

    Generous leave accruals

    Step Increases upon each 2080 hours worked until max salary is reached

    Longevity incentive

    Medical dental vision insurance with substantial employer paid contribution

    CalPERS retirement benefits

    Required Experience :

    Junior IC

    Key Skills

    Front End,Bricklayer,KYC,Event Production,Financial Accounting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 17 - 20

    [job_alerts.create_a_job]

    Services Support Assistant I • Sonora, California, USA

    [internal_linking.similar_jobs]
    Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant

    Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant

    Core Medical Group • Sonora, CA, US
    [job_card.permanent] +1
    Core Medical Group is seeking a travel Skilled Nursing Facility (SNF) Physical Therapy Assistant for a travel job in Sonora, California. Job Description & Requirements.Client in CA seeking Physi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy - Occupational Therapist Assistant / COTA

    Therapy - Occupational Therapist Assistant / COTA

    Golden Sonora Care Center • Sonora, CA, United States
    [job_card.full_time]
    Occupational Therapist Assistant / COTA.Therapy - Occupational Therapist Assistant / COTA.Estimated pay and benefits package based on pay range over last 36 months. Exact pay and benefits package ma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    FORESTRY AIDE

    FORESTRY AIDE

    State of California • Arnold, CA, United States
    [job_card.full_time]
    FORESTRY AIDE - CENTRAL VALLEY DISTRICT / CALAVERAS BIG TREES STATE PARK.Priority consideration will be given to any person receiving State public assistance under the CalWORKs program.Applicants w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapy Assistant - $1,430 per week

    Travel Physical Therapy Assistant - $1,430 per week

    Care Career • Sonora, CA, United States
    [job_card.full_time]
    Care Career is seeking a travel Physical Therapy Assistant for a travel job in Sonora, California.Job Description & Requirements. Under the direction and supervision of physical therapists, physical...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapy Assistant - $1,389 per week

    Travel Physical Therapy Assistant - $1,389 per week

    Assured Nursing Inc • Sonora, CA, United States
    [job_card.full_time]
    Assured Nursing is seeking a travel Physical Therapy Assistant for a travel job in Sonora, California.Job Description & Requirements. Provide physical therapy services under the supervision of a lic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapy Assistant - $1,049 per week

    Travel Physical Therapy Assistant - $1,049 per week

    Skyline Med Staff Allied • Sonora, CA, United States
    [job_card.full_time]
    Skyline Med Staff Allied is seeking a travel Physical Therapy Assistant for a travel job in Sonora, California.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline Med...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Certified Occupational Therapist Assistant (COTA) (m / w / d) - $1,223 per week

    Travel Certified Occupational Therapist Assistant (COTA) (m / w / d) - $1,223 per week

    AlliedTravelCareers • Sonora, CA, United States
    [job_card.full_time]
    Certified Occupational Therapist Assistant.AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Certified Occupational Therapist Assistant (COTA) in Sonora, Californi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Certified Occupational Therapist Assistant (COTA) - $1,390 per week

    Travel Certified Occupational Therapist Assistant (COTA) - $1,390 per week

    AlliedTravelCareers • Sonora, CA, United States
    [job_card.full_time]
    Certified Occupational Therapist Assistant.AlliedTravelCareers is working with Core Medical Group to find a qualified Certified Occupational Therapist Assistant (COTA) in Sonora, California, 95370!...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Certified Occupational Therapy Assistant - $1,049 per week

    Travel Certified Occupational Therapy Assistant - $1,049 per week

    Skyline Med Staff Allied • Sonora, CA, United States
    [job_card.full_time]
    Skyline Med Staff Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Sonora, California. Job Description & Requirements Specialty : Certified Occupational Therapy...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Certified Occupational Therapy Assistant - $1,113 per week

    Travel Certified Occupational Therapy Assistant - $1,113 per week

    GetMed Staffing, Inc. • Sonora, CA, United States
    [job_card.full_time]
    Certified Occupational Therapy Assistant for a travel job in Sonora, California.Job Description & Requirements.Certified Occupational Therapy Assistant. GetMed Staffing is searching for a strong Cer...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Behavioral Aide Subbing

    Behavioral Aide Subbing

    Amergis • Sonora, CA, United States
    [job_card.full_time]
    Type : Per Diem and Long-Term Subbing.Support students in behavioral and special education program settings.Assist with behavior management strategies and daily activities.Provide individualized sup...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Care Partner AM Shift

    Care Partner AM Shift

    Skyline Place Senior Living • Sonora, CA, US
    [job_card.full_time]
    Why You'll Love Working at Milestone.Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creat...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Travel Skilled Nursing Facility (SNF) Certified Occupational Therapy Assistant

    Travel Skilled Nursing Facility (SNF) Certified Occupational Therapy Assistant

    Core Medical Group • Sonora, CA, US
    [job_card.permanent] +1
    Core Medical Group is seeking a travel Skilled Nursing Facility (SNF) Certified Occupational Therapy Assistant for a travel job in Sonora, California. Job Description & Requirements.Certified Oc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Administrative Support - Sonora

    Administrative Support - Sonora

    Les Schwab Tire Center • Sonora, CA, United States
    [job_card.full_time]
    Sales & Administration (Clerical & Sales Support).The Sales & Administration position is responsible for performing Administration duties related to store accounting and operations, assisting in th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Certified Occupational Therapist Assistant (COTA) in Sonora, CA

    Travel Certified Occupational Therapist Assistant (COTA) in Sonora, CA

    AlliedTravelCareers • Sonora, CA, United States
    [job_card.full_time]
    Certified Occupational Therapist Assistant.Competitive weekly pay (inquire for details).AlliedTravelCareers is working with Aequor to find a qualified Certified Occupational Therapist Assistant (CO...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Certified Occupational Therapy Assistant (COTA) - $1,165 per week

    Travel Certified Occupational Therapy Assistant (COTA) - $1,165 per week

    RCM HealthCare Travel • Sonora, CA, US
    [job_card.full_time]
    RCM HealthCare Travel is seeking a travel Certified Occupational Therapy Assistant for a travel job in Sonora, California. Job Description & Requirements.Certified Occupational Therapy Assistant...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Certified Occupational Therapist Assistant (COTA) - $1,190 per week

    Travel Certified Occupational Therapist Assistant (COTA) - $1,190 per week

    AlliedTravelCareers • Sonora, CA, United States
    [job_card.full_time]
    Certified Occupational Therapist Assistant.AlliedTravelCareers is working with Marvel Medical Staffing to find a qualified Certified Occupational Therapist Assistant (COTA) in Sonora, California, 9...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Instructional Aide, Soulsbyville ILS

    Instructional Aide, Soulsbyville ILS

    Tuolumne County Superintendent of Schools • Sonora, CA, United States
    [job_card.full_time]
    The Tuolumne County Superintendent of Schools is a dynamic education community dedicated to making a difference in student's lives. Nestled in the scenic Sierra Nevada foothills, Tuolumne County off...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]