Veterinary Care Coordinator

A company is looking for a Call Center Representative.

Key Responsibilities

Guide emotional conversations regarding end-of-life and quality-of-life care for pets

Provide customer service and engage positively with pet families during high call volumes

Gather and document pet medical information while adhering to performance standards

Required Qualifications, Training, and Education

Experience in high call volume, customer service, or call center environments

Must have a wired Ethernet connection for remote work

Ability to quickly learn custom software and programs

Previous experience in a work-from-home environment

Attendance at a mandatory 4-week intensive training program is required