Cad Designer I

Overview

PRIMARY LOCATION: San Jose or San Leandro. Various job sites and customer locations.

PHYSICAL DEMANDS and WORK ENVIRONMENT describe the physical and environmental requirements for performing the essential functions of this job. The role may involve travel to client sites and company branches as needed.

Responsibilities

• Able to complete accurate onsite field measurements.
• Create Power & Communication plans.
• Obtains daily work assignments from customer.
• Must be able to produce detailed inventories of all goods exposed to on O&I and install projects.
• Meet with electrical engineers, architects and the record drawings supervisor to review the updated master drawings changes made.
• Walks buildings and checks for architectural, electrical and changes and updates master drawings.
• Updates master drawings with changes found during walk-throughs.
• Checks all architectural and electrical layers and change according to customer standards.
• Creates reflected ceiling and lighting plans.
• Meets with electrical engineers on a daily basis to go over new electrical needs.
• Plots E and B size architectural, electrical and lighting plans per quadrants per building.
• Completes all paperwork accurately and neatly and turns into operations daily.

Customer Relations

• Must follow all confidentiality rules regarding customer information.
• Uses a high level of professionalism in verbal and e-mail communication, always seeking to be helpful, to focus on problem solving and arriving at a win-win interaction.
• Maintain excellent customer service with the customers to establish solid relationships.
• Handle customer complaints in a timely manner and escalate any pertinent matters to their manager.
• Must be courteous, helpful, and professional to all existing and potential customers, by interacting with customers in person and via telephone, fax, and email to ensure complete customer satisfaction in all matters related to the operation.
• Maintain excellent customer service with the customers, vendors, sales, transportation, and operation teams to establish solid relationships.

Training

• Participates in ongoing training and may assist with training of new employees through cross-functional collaboration between locations.
• Participate and may lead Six Sigma projects, as required to improve processes and efficiencies.
• Promote Corovan’s Mission and Vision Statements.
• Continuously promotes compliance with company policies and procedures.

Safety

• Ensure the highest standards of safety, productivity and customer service are exceedingly daily.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Competencies

• CUSTOMER SERVICE – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• TEAMWORK – Balances team and individual responsibilities; exhibits objectivity and openness to others\' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone\'s efforts to succeed.
• ORGANIZATION SKILLS – Organization skills with ability to juggle multiple assignments and tasks, including attention to details, and the ability to prioritize in a changing environment. Excellent time management skills.
• INTERPERSONAL SKILLS – Strong interpersonal (verbal and written) communication skills, positive attitude, flexibility, and an eagerness to learn new things.
• LANGUAGE SKILLS – Ability to read and interpret documents written in English such as manuals, procedures, and work instructions. Ability to effectively communicate well with customers and coworkers.
• MATHEMATICAL SKILLS – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• REASONING ABILITY – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• COMMUNICATION SKILLS – Ability to effectively communicate with potentially stressful and/or emotional situations. Outstanding customer-oriented skills.
• OTHER SKILLS – Exceptional problem solving and decision-making skills; ability to multitask and meet deadlines; excellent customer service and interpersonal skills; proven ability to work effectively in a team; ability to manage several complex projects; excellent analytical ability; must be detail oriented; familiarity with six-sigma or other quality improvement processes; ability to handle and safeguard sensitive information; intermediate knowledge of inventories and planning/scheduling; prioritizing and time management.

Education and Experience

Required: BA/BS degree or High School Diploma (or GED) in Mechanical Design or equivalent experience. Minimum 2 years’ CAD experience in commercial facilities design and office relocation. Proficient MS Excel and MS Office. May be asked to participate in Six Sigma projects. May be asked to complete Corovan University training paths as described.

Preferred: Service industry experience; experience with process improvement teams; CAD operations certification preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. The employee may need to sit or stand for long periods and perform related activities.

• Walking on level or uneven surfaces; may involve stairs.
• Handling, lifting up to 25 pounds, reaching, standing, stooping, vision, talking, and sitting as described.

Travel

Position is at client site, however travel to company branch office may be required for meetings.

EEO

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The company provides equal employment opportunities to all employees and applicants for employment activities and prohibits discrimination and harassment of any type.

Other

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties may change at any time with or without notice.

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