Intake Specialist

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.

Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.

Overview and Responsibilities
• Assess walk-in homeless veterans for needs and program eligibility
• Assess walk-in homeless prevention veterans for needs and program eligibility
• Utilize homeless diversion techniques for those who are considered homeless prevention
• Gather appropriate documentation from veterans that are needed for program eligibility and services
• Responsible for answering program outreach phone to answer questions and potentially assess veterans over the phone
• Responsible for following up with assessed veterans who are considered pending enrollment
• Coordinate and schedule program assessments with veterans in the community if needed
• Ensure clients have received appropriate resources and referrals at the time of intake
• Contribute to the ideas and processes of the case management team
• Responsible for assisting in meeting goal indicators as outlined in the SSVF grant
• Document and ensure veteran assessment files are complete and accurate
• Document and ensure veteran assessment files have the veterans' documentation needed (I.E. social security card, ID, DD214, proof of income, homeless/prevention verification, etc.)
• Create new assessment packets when needed
• Responsible for tracking veteran calls and follow ups in the phone log
• Conduct referrals to other SPC Programs as appropriate
• Refer clients to local VA medical centers for potential health and financial benefits assistance
• Conduct appropriate referrals to other community agencies as necessary for housing, utility and medical needs
• Other duties as assigned

Knowledge and Experience Requirements
• College degree - BSW or related field preferred
• Veteran status preferred
• 1-2 years' experience working with the unhoused population is preferred
• Experience handling confidential paperwork
• Knowledge of housing and other supportive service resources
• Requires driver's license (MO residents require Class E)
• Requires reliable vehicle
• Requires valid and current auto insurance

Skills and Competencies Required
• Interest in helping veterans reach their full potential
• Ability to work well with wide range of people in various settings
• Excellent computer skills and ability to process large amounts of data
• Ability to remain calm in stressful situations
• Excel in time management and organization

Resources for Which Accountable

• None

St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.

Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, and an employment and education or licensure/certification verification. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.

Our Mission

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.

Transforming lives and working to create a community where everyone has access to sustainable housing, employment, and healthcare.

Benefits

As a part of the Catholic Charities family, you'll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.