Retail Assistant Manager

Assistant Manager

About Toole's Ace Hardware : We are 11 family-owned and operated hardware stores in the Central Florida area. Started in 1983 by Walter and Patricia Toole, Toole's Ace Hardware has been in the retail hardware business for over 35 years.

Position Summary : The Assistant Manager manages overall store operations and the achievement of company goals and directives.

Essential Duties & Responsibilities : Include the following. Other duties may be assigned.

Customer Service :

• Provide positive representation of store.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Provide a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints. Work to resolve problems with the customer.
• Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations :

Inventory & Merchandising :

Hiring & Training of Associates :

Leadership :

Benefits :

COVID-19 Precaution(s) : Personal protective equipment provided or required; social distancing guidelines in place; sanitizing, disinfecting, or cleaning procedures in place.

Requirements :

Education : High School or GED equivalent. Experience : Previous retail management experience preferred. Hardware experience preferred. Physical Demands : Standing, walking, lifting up to 60 lbs, and climbing.

Additional Info :

Notice to Applicant about this Employer : You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and / or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.