Catering Coordinator

Event Sales And Event Services Administrative Assistant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

Responsible for providing administrative support to the Event Sales and Event Services Managers and Director while being familiar with all aspects of the catering planning process. Assist in the organization of events and act as a liaison with the Hotel's Department and Division Heads in planning internal Four Seasons Meetings.

Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing, Food & Beverage, and Executive Office.

Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using Golden Sales & Catering, Canva, Opera, Prismmm (formerly Social Tables), Power BI, and Microsoft O365.

Maintain accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of Banquet Event Orders.

Facilitate all aspects of internal Four Seasons Meeting Program under the guidance of the Event Sales / Event Services Managers.

Complete daily and weekly distribution of Catering correspondence to the hotel operating departments as required. Examples : Amenity Cards, Resumes and Banquet Events Orders.

Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes.

Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.

Respond according to the crisis management plan to any hotel emergency or safety situation.

Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on 'quick sets' or teardowns.

Perform other tasks or projects as assigned by hotel management.

Maintain an inventory of all standard department supplies and printed materials, including but not limited to Catering Corporate and wedding packets, special menu cards and velum.

In the absence of an Event Sales or Event Services Management, assist clients and seek out solutions to requests in a friendly, caring and helpful manner.

Participate in scheduled departmental and administrative meetings as requested.

Create purchasing orders for the department.

College education preferred.

Previous secretarial, hotel, and / or related experience required.

Ability to read, write.

Good organizational skills.

Attention to detail.

Ability to multitask.

Must be able to type 40 wpm.

Required clerical responsibilities, typing, filing, faxing, photocopying.

Able to handle a large volume of telephone calls in an efficient and courteous manner.

Proficient in MS Word, Excel, Internet, Opera, Golden Sales & Catering.

Food and Beverage knowledge is a plus.

Work well under pressure, requires multitasking and being a team player.

Detail oriented, well developed organizational skills and a strategic thinker.

No. of employees supervised : Zero

Travel required : No

Hours required : Eight-hour shift; scheduled days and times may vary based on need.

Hourly rate $24.00

Anticipated to hire someone by December 11th 2025

Medical, dental, and vision insurance

Paid Time Off and Vacation Pay

401k participation with company matching program

Complimentary stays at Four Seasons worldwide, subject to availability

Discounted RTD Flex Pass

Free shift meal prepared by the culinary team

Complimentary cleaning of employee uniforms

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.