Business Analyst

About SLK

SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries - insurance providers, financial service organizations, investment management companies, and manufacturers - reimagine their business and solve their present and future needs.

At SLK, we champion diversity and inclusion, valuing the unique perspectives and talents each individual brings. We empower specially abled talent by fostering a supportive environment that welcomes every member's abilities. Our goal is to create an innovative workspace enriched by diversity, providing reasonable accommodations to ensure everyone can contribute to our success. We invite candidates from diverse backgrounds to help us build a more inclusive future.

BASIC INFORMATION ON THE POSITION

Position Name: Business Analyst

Mandatory/Required Skills & Location

Location:

Mandatory/Required Skills:

PURPOSE OF THE ROLE

The purpose of this role is to work independently with customers to understand the customer business model, needs / requirements and translate them into software requirements document which would be used by IT Design & Development teams for solutioning, provide functional support & clarifications to QA and technical teams throughout the project life cycle, assist the Business teams during User Acceptance Testing and involve in post production support & verifications.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Understand Business needs and elicit and document requirements
• Review with stakeholders and achieve agreement on requirements
• Achieve consensus on business needs, usability, performance and feasibility.
• For internal customers being supported:
• i) Develop and maintain knowledge & learning.
• ii) Proliferate offerings to sales team
• iii) Advise QA and Development teams on troubleshooting analysis
• Follow standard documentation processes, focusing on objectives of the customer, development and QA.
• Develop artefacts through case studies, white papers and lessons learnt.
• Feasibility analysis on prospective business
• Support project planning and status reporting.
• Sharing of knowledge and learning amongst peers.

EDUCATION QUALIFICATION

1. Degree: B.E
2. Certifications (if any): Optional

MINIMUM EXPERIENCE REQUIRED

1. Overall (in years): 5+ years
2. Relevant (in years): 3+ years

DOMAIN/ FUNCTIONAL SKILLS

• Analytical skills, problem solving skills
• Strong BFSI domain knowledge
• Stakeholder management, communication skills, learning oriented, consensus building
• BA tools and techniques