Director of Operations & Fulfillment

Job Description

Job Description

About Us

At The Pharmacy Hub , we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

Core Values

The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.

Job Summary :

We are one of the fastest-scaling telemedicine pharmacies in the U.S., dispensing over 10,000+ prescriptions daily through a highly automated, data-driven fulfillment center. We are building a world-class production environment that combines healthcare precision with industrial manufacturing scale , and we're looking for an operational leader who speaks the language of throughput, lean efficiency, metrics, and continuous improvement .

If you come from a high-output production environment (e.g., automotive, logistics, packaging, consumer goods, or pharma) and know what it takes to scale teams and systems under pressure, this is your opportunity to own something meaningful and mission-driven.

You will lead a multidisciplinary team across fulfillment , pharmacist verification , quality control , and shipping . Your job is to optimize flow , minimize downtime , and maximize first-pass yield —with a relentless focus on metrics , standardization , and real-time decision-making .

Key Responsibilities :

Qualifications :

Preferred qualifications :

Job Type : Full-time

Expected Hours : 44 hours per week

Core Schedule :

Monday to Friday, between 7 : 00 AM and 6 : 00 PM

Flexibility Requirements :

Must be available for early arrivals or late departures during peak production periods.

Occasional weekend availability required, particularly at the end of the month or during promotional events and new product launches.

Presence during both morning start-ups and end-of-day wrap-ups is essential to effectively coordinate with multiple shifts.

On-Site Requirement :

This is a fully on-site position . The role requires consistent physical presence on the production floor to provide leadership, troubleshoot issues, and ensure operational throughput across all teams.

Pay Range

$110,000—$230,000 USD

Benefits :

At The Pharmacy Hub , we don't just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.