Decatur Hand & Physical Therapy Specialists has an immediate opportunity for an energetic skilled and customer-focused full-time Patient Account Rep / Medical Receptionist to join our team. This position is responsible for managing insurance verifications obtaining authorizations and facilitating timely communication between providers and insurers. Your role will also be critical in our billing and claims department with collections of patient balances managing denials and assisting the Office Manager with outstanding A / R.
Responsibilities :
- Work closely with patients to resolve billing and payment issues.
- Research and resolve discrepancies in patient accounts.
- Review and update patient insurance information.
- Communicate with insurance companies to obtain prior authorizations
- Follow up with insurance companies on unpaid claims and denials.
- Assist with Answer phones and scheduling new patients
- Provide excellent customer service to patients and healthcare providers.
Qualifications :
High school graduate or equivalentAt least two years of previous medical back office experienceMust have experience obtaining insurance authroizations and with managing insurance denialsExcellent telephone skillsProficient in Word and ExcelPrevious experience with medical softwareAdditional Information :
Competitive compensation $18.00 - $19.00 (depending on medical office medical experience) plus bonuses!Excellent benefits package including health dental vision 401k and generous paid time offEmployee discount plansEmployee Assistance Program (EAP)Family-friendly work environmentInvestment from a company that wants you to succeed and thriveRemote Work : No
Employment Type : Full-time
Key Skills
Abinitio,Arabic Speaking,Babysitting,Advocacy,Administration Support,Humming Bird
Experience : years
Vacancy : 1