Administrative Assistant 2

Licensing Coordinator

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic individual to join as a Licensing Coordinator within our Licensing Division at our central office near Valley Junction in Des Moines, Iowa. DIAL's mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency. DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions : Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor / OSHA, Licensing, Workers' Compensation, and Administration.

The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, sound judgment and decision making ability, and have excellent customer service skills. Desired qualifications include :

• A self-motivated, quick learner who is able to navigate licensure requirements proficiently.
• Great attention to detail and a high level of organizational skill.
• Excellent written and oral communication skills.
• Comfort with responding to a high volume of inquiries and prioritizing clerical work.
• Experience working with diverse populations in a team environment.
• Commitment to providing a high-quality service.
• Displays high standards of professional and ethical conduct.

What you'll do :

When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including :

Minimum qualification requirements :

At the heart of our commitment to excellence is a dedication to our most valuable asset our employees. Discover the outstanding benefits that set us apart as an employer of choice.