Operations AssociateVirtualVocations • Oakland, California, United States
Operations Associate
VirtualVocations • Oakland, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Operations Associate, Specialty Onboarding.
Key Responsibilities
Own the full onboarding lifecycle for specialty drivers and carrier teams
Partner with Sales, Operations, and Revenue teams to fulfill urgent onboarding requests
Build and maintain SOPs and quality controls to support scalable specialty onboarding
Required Qualifications
3-5 years of experience in operations, onboarding, or similar roles
Strong operational ownership with a bias toward action
Experience managing third-party vendors or BPO partners
Ability to build SOPs and scalable operational processes
Comfort using data and metrics for process improvement
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