Customer Care Advocate - Kansas City, MO

Job Description

Job Description

• Job Title : Customer Care Advocate (CCA)

Summary

LHH Recruitment Solutions is seeking a Customer Care Advocate for our Kansas City office. This role is critical in providing exceptional customer service and managing claims from start to finish. The CCA will handle subrogation claims-including loss of time, medical (processed by UMR), hearing aid, and life insurance-while ensuring accuracy and compliance. The position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively in a small, high-performing team. This is a temporary role covering an employee on leave, with the possibility of extension or temp-to-hire based on performance and business needs.

Location : Kansas City, Missouri 64133

Work Arrangement : Hours : Monday-Friday, 7 : 30 AM - 4 : 30 PM (1-hour lunch) - 100% in-office (remote only during inclement weather)

Compensation : $18.00 - $23.00

Benefits : Medical, dental, vision, life insurance, short-term disability, voluntary benefits, EAP program, commuter benefits, and 401(k) plan. Paid leave may include sick leave, holiday pay, and other leave as required by law.

Day-to-Day Responsibilities

Minimum 2 years of claims experience (medical, loss of time, or related).

Pay Details : $18.00 to $23.00 per hour

Search managed by : Jason Timothy

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.