Customer Trust Program Manager

A company is looking for a Customer Trust & RFP Program Lead.

Key Responsibilities

Manage the end-to-end RFP, RFI, and customer questionnaire process

Coordinate and delegate tasks to internal subject matter experts across various teams

Support additional Governance, Risk, and Compliance initiatives as capacity allows

Required Qualifications

Bachelor's degree in Business Administration, Information Security, Communications, or related field

5-7 years of experience in RFP coordination or customer trust / compliance functions in a technology or SaaS environment

Familiarity with security and compliance standards such as ISO 27001, SOC 2, and PCI DSS preferred

Exceptional project management and organizational skills

Experience using RFP management or questionnaire response tools