DCS CASE AIDE - OCWI

Job Summary :

Under immediate to general supervision, this position provides a variety of services to families, children and adults in various social service programs in the Department of Child Safety (DCS). Duties include assisting individuals and families with application process, providing case management assistance to participants involved in DCS, as well as providing clerical support, as needed.

Job Duties :

Provides one on one instructions / role playing to DCS clients on home arrangement and child development; refers clients to appropriate community resources; and assesses clients in regards to the needs and abilities as outlined by the case manager.

Transports / escorts clients to scheduled appointments and makes arrangements for appointments; documents and enters case notes into Guardian.

Conducts parenting skills training classes for DCS clients; and supervises visits among natural parents and children; documents and enters case notes into Guardian.

Refers clients to community organizations to increase self sufficiency; participates in Foster Care Review Board (FCRB) meetings, staffings, court hearings and other meetings as required; attends scheduled trainings.

Writes case dictation for case files; and meets with participants to monitor compliance and progress with case plans.

Participates in unit meetings. Provides clerical support, as needed.

• Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs) :

Knowledge of :

Current state, federal and district laws and policies regarding child welfare services

Skills in :

Eliciting and gathering information

Listening and providing supportive attention

Managing own time and arranging work

Ability to :

Organize pertinent data in a logical, coherent manner

Perform routine clerical functions such as reception, filing, mailing, data entry

Prepare written reports in a prescribed format

Establish and maintain effective working relationships with clients and their families

Use computers and software

Learn DCS policies and procedures

Selective Preference(s) :

Possess some college or university experience with some credit hours in child development, rehabilitation, social services, counseling, psychology, sociology or other related field. Working in a child welfare environment indirectly or directly with clients. The ideal candidate will also possess computer experience, which includes Windows applications.

Pre-Employment Requirements :

Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card  and the ability to secure and maintain clearance from the CPS Central Registry.

In state travel is required as an essential function of the job to conduct State business; the following requirements apply : Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits :

The State of Arizona provides an excellent comprehensive benefits package including :

Affordable medical, dental, life, and short-term disability insurance plans

Top-ranked retirement and long-term disability plans

10 paid holidays per year

Vacation time accrued at 4.00 hours bi-weekly for the first 3 years

Sick time accrued at 3.70 hours bi-weekly

Deferred compensation plan

Wellness plans

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work / life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program . For a complete list of benefits provided by The State of Arizona, please visit our

Retirement :

All DCS positions participate in the Arizona State Retirement System (ASRS).

ASRS is a defined benefit plan which means at retirement you are guaranteed a lifetime benefit that does not run out and can never be reduced!