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General Manager
General ManagerMindies Management • Chandler, Arizona, United States, 85224
General Manager

General Manager

Mindies Management • Chandler, Arizona, United States, 85224
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

$350 Sign On Bonus

  • Terms & Conditions apply!
  • Competitive Bonus Plan
  • Paid Vacation
  • Health Insurance

POSITION OVERVIEW :

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

SUMMARY OF RESPONSIBILITIES :

PROFITABILITY

  • Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
  • Reviews key P&L lines to increase profitability for the restaurant
  • Drives sales through proactive guest service, people development & operations management

    • GUEST

  • Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
  • Manages the guest experience through operations and timely response to Guest issues
  • Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
  • Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives

    • PEOPLE

  • Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
  • On-boards new team members by training and guiding them through the certification process
  • Inspires the restaurant team by effectively managing individual and team recognition programs
  • Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance

    • OPERATIONS

  • Manages restaurant labor using optimal Manager staffing and Team Member scheduling
  • Enforces compliance with government regulations, employment laws and BKC policies
  • Ensures that restaurant upholds operational and brand standards
  • Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

    • QUALIFICATIONS AND SKILLS :

  • Must be at least eighteen (18) years of age
  • High School Diploma or GED required
  • 1-2 years of previous restaurant management experience
  • Strong understanding of P&L management & drivers of restaurant profitability
  • Ability to prioritize own and others' work and time to meet deadlines and objectives
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends and holidays
  • Ability to work long and / or irregular shifts as needed, for proper functioning of the restaurant

    • PI3b4842002732-30511-35043959

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    General Manager • Chandler, Arizona, United States, 85224

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