Process & Workflow Designer

Company Details

is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.

Why Join Us?

At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.

What We Value

• A client-first mindset with a passion for delivering exceptional experiences
• Curiosity, creativity, and a drive to challenge the status quo
• Collaboration across disciplines to build smarter, more intuitive solutions
• Integrity, expertise, and a commitment to excellence

Join us in creating a new standard in personal insurance—where protection meets possibility.

#LI-AV1 #LI-HYBRID

This role will be based in our Wilmington, DE or Chicago, IL office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The Company is an equal employment opportunity employer.

Responsibilities

The Process & Workflow Designer at Berkley One plays a pivotal role in shaping the future of operational excellence within a modern, client-centric insurance organization. This strategic position is responsible for designing and optimizing end-to-end processes, integrating advanced technologies—including AI—and driving continuous improvement across departments. By leveraging data, prompt engineering, and collaborative project leadership, the role ensures that workflows are efficient, scalable, and aligned with Berkley One’s mission to deliver exceptional, personalized insurance experiences. The ideal candidate is a proactive innovator with strong analytical skills, a passion for challenging the status quo, and the ability to influence change across diverse teams.

We'll count on you for :

Process Design & Optimization

AI Integration & Automation

Continuous Improvement & Change Management

Project Leadership & Impact Analysis

Knowledge Management & Documentation

Data-Driven Decision Making

Collaborate with leadership to translate insights into actionable strategies.

Other work and projects as assigned.

Qualifications

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include :

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role