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Technical Support Customer Care Specialist
Technical Support Customer Care SpecialistVirtualVocations • San Diego, California, United States
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Technical Support Customer Care Specialist

Technical Support Customer Care Specialist

VirtualVocations • San Diego, California, United States
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Care Specialist I - Technical Support.

Key Responsibilities

Provide real-time troubleshooting support for customers regarding equipment and services

Resolve customer issues on the first call and provide world-class service by assessing needs and suggesting solutions

Own the customer experience by exceeding expectations and ensuring satisfaction

Required Qualifications

Must live within 75 miles of specified cities

High school diploma, GED, or relevant work experience

6 months experience in customer service or sales

High-speed internet connection available at home

Preferred : 6+ months experience troubleshooting basic technical issues

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Technical Support Specialist • San Diego, California, United States

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