Business Office Financial Counselor

Join Our Team At Trustpoint Hospital As A Financial Counselor

We are seeking passionate professionals that are dedicated to behavioral health. If you are looking for unparalleled growth opportunities and are wanting to make a meaningful impact in your community, this is the position for you! Trustpoint Hospital is a 217-bed, state-of-the-art treatment center providing comprehensive medical and psychiatric services on both inpatient and outpatient bases. We deliver exceptional care to patients needing acute physical medicine and rehabilitation, adult, adolescent, geriatric psychiatry, and medical psychiatry.

Trustpoint Hospital offers an extensive array of benefits to our valued team members.

• Medical, dental, and vision insurance coverage
• Health savings account (HSA) and flexible spending account (FSA) options
• Company-paid basic life & AD&D insurance
• Disability benefits
• 401(k) retirement plan with a company match
• Employee assistance program (EAP) and employee discount program
• Paid holidays for work-life balance
• Paid time off (PTO)
• Tuition reimbursement opportunities for career advancement

Purpose statement: Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Essential functions:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

Other functions: Perform other functions and tasks as assigned.

Education/experience/skill requirements:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of commercial insurance and Medicare/Medicaid required.

Licenses/designations/certifications: Not applicable

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.