Call Center AgentRecruiting Lion Solutions • Tulsa County, Oklahoma, USA
Call Center Agent
Recruiting Lion Solutions • Tulsa County, Oklahoma, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]4 years of customer service experience with at least 2 years in a call center environment within the last 7 years. Ability to type 30 words per minute. Proficient in Microsoft 365 (Outlook Teams Word Excel). Strong communication skills with a professional friendly tone. Ability to handle high-volume multitasking across multiple platforms (calls emails chats). Basic technical troubleshooting skills and comfort navigating multiple systems. Dependable punctual and focused especially in a work-from-home environment. Reliable home setup : high-speed internet compatible computer / laptop quiet workspace and preferably a hardwired connection. Must pass a criminal background check. Full-time remote position $15.00$17.00 per hour paid bi-weekly Full company benefits Schedule availability required between 7 : 00 AM 7 : 00 PM Sunday through Monday Weekend availability required Two consecutive days off Stable environment with long-term career growth opportunities Supportive team culture with continuous training and development
This is a remote position.
CALL CENTER AGENT
CUSTOMER SERVICE (REMOTE OMNICHANNEL)
Recruiting Lion Solutions is searching for a talented Call Center Agent ready to deliver exceptional service in the fast-paced world of telecommunications. This fully remote role supports a major telecom provider and requires someone who thrives in a dynamic environment where every call chat and email is an opportunity to create a positive customer experience. If youre dependable tech-savvy and passionate about helping people this is your chance to shine.
What Youll Do
- Handle inbound / outbound calls email chat and omnichannel customer interactions with professionalism and empathy.
- Deliver outstanding customer service while resolving account inquiries login issues access problems and general troubleshooting needs.
- Answer billing questions help customers understand charges and process account updates.
- Provide light upselling when appropriate by identifying customer needs and recommending available services.
- Maintain accurate and detailed documentation in the system for each interaction.
- Follow telecom guidelines company processes and performance expectations to ensure quality service.
Qualifications
What the Job Offers
Ready to Join the Pride
If youre committed experienced and eager to deliver exceptional support in the fast-moving telecommunications jungle we want to welcome you into our pride. Lets ROAR together.
Recruiting Lion Solutions is an Equal Opportunity Employer
Key Skills
Athletics,Fitness,Facilities Management,Agriculture,Communication,Archicad
Employment Type : Full Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 15 - 17
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