Food and Nutrition Services Manager

Where Youll Work

CHI Memorial a member of CommonSpirit is an award-winning not-for-profit faith-based health care organization dedicated to the healing ministry of Jesus Christ. Founded by the Sisters of Charity of Nazareth we offer a comprehensive continuum of care from preventative and primary care to acute hospital services specializing in cancer cardiac neuroscience stroke and orthopedic services. Our commitment to excellence has earned us top prestigious recognition repeatedly from U.S. News and World Report PINC AI CMS Healthgrades Leapfrog and most recently as one of the Best Places to Work in Tennessee. We are proud to serve Southeast Tennessee and Northwest Georgia with the expertise of 4700 team members and nearly 500 affiliated physicians.

Job Summary and Responsibilities

Responsible for maintaining and administering established department operational systems providing for the operational needs of staff and to contribute to the development of new operational systems as an active member of the management team. Leads designated Food and Nutrition Services (FNS) team members and ensures service excellence is provided and quality initiatives are maintained.

• Directs all patient interactive positions (i.e. dietitians (if applicable) diet clerks etc.) and provides for the operational needs of these positions. Maintains regulatory compliance (including TJC CMS state specific department of health etc.) and infection control practices.
• Maintains communication with patients staff and customers regarding the level of services they receive from FNS staff and promotes patient satisfaction. This data is relayed to the management team and / or staff whenever necessary.
• Maintains adequate staffing for daily needs reflecting cost efficiency. Assigns staff and workload respecting changing priorities in daily operations. Recruits hires and manages performance of staff.
• Actively collaborates in the process of menu development for patient cafeteria and catering services. Assists with managing facility diet manual as well as patient diet and nutritional analysis compliance with the diet manual. Participates in hospital committees as indicated by the department policies and procedures (i.e. MEC Quality and P&T committees.)
• Conducts frequent patient rounding and visitations.
• Conducts job shadowing audits to assess efficacy of training programs. Provides coaching if service standards are not met.
• Performs other duties as assigned by the leader.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Job Requirements

Required Education and Experience :

Required Licensure and Certifications :

Registered Dietitian or Certified Dietary Manager within 12 months

ServSafe Food Protection Manager upon hire

ServSafe Allergen (ServSafe Gen) upon hire

Required Experience :

Manager

Key Skills

Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS

Employment Type : Unclear

Experience : years

Vacancy : 1