Arizona Licensed Call Center Supervisor

A company is looking for a Remote Call Center Supervisor.

Key Responsibilities

Lead and supervise a team of remote call center agents

Provide daily coaching, guidance, and performance management

Monitor KPIs, metrics, and overall team performance

Required Qualifications

Must have 1 year or more of recent Call Center Supervisor experience

Prior call center supervisor or management experience is required

Ability to coach, mentor, and develop employees at all performance levels

Demonstrated ability to meet deadlines and manage multiple priorities

Must be able to work the full schedule and provide a quiet remote workspace