Video and Broadband Training Specialist - Bilingual Job at DSI Systems in Richar

Before you apply, please read the following questions and ask yourself if they are describing you :

Are you a bilingual English / Spanish speaker?

Are you as equally skilled, competent, and comfortable using Spanish for business audiences as you are in English?

Are you a proficient trainer and writer, skilled in the art of creating, writing, and delivering dynamic, persuasive, informative, easy-to-understand materials and presentations?

If you think these questions describe you and your skill set, and you are passionate about training, writing, and the creation and development of informative and enlightening materials and presentations, then we need you on our team!

DSI, a premier Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a bilingual (English / Spanish) Sales Training Specialist. This position will be responsible for developing materials for, and training sales associates on, video and internet products, services, and processes, specifically for Spanish-language door-to-door sellers and support agents.

Essential Duties

Delivery of sales training presentations / courses for sales reps in door to door and call center environments

Creation, and translation of, training materials and sales oriented one sheets

Tackle ever-changing offers, products, and services, as well as master unique and complex order entry systems, processes, and remedies.

Creation of audience-driven content, design, and delivery, especially Microsoft’s PowerPoint, with a detailed eye toward designing and delivering slides for clear, virtual presentation and / or classroom projection

Extraordinary attention to detail in content creation and language nuance

Create clear, engaging, aesthetically formatted, and properly animated PowerPoint and online learning content for wireless and fiber services

Communicate in a clear, dynamic, and precise fashion to all levels of employees, from entry-level agents to C-level executives, both inside and outside our organization

Preferred - Bachelor’s degree from an accredited institution in a related field (ex. Communications, English, Theater / Performance Arts, Business, or Marketing)

Wireless and fiber broadband internet knowledge (AT&T preferred)

Equal competency in both English and Spanish writing / speaking skills for business audiences

Minimum 3 years of presentation and training curriculum development specifically related to wireless (cellular), high-speed internet, and / or sales training experience

Bilingual in both verbal and written forms of communication in English and Spanish

Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, Teams), and A / V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.)

Preferred : Adobe Creative Suite experience preferred, but not required.

Neat, professional appearance, and outgoing demeanor

Must have a dependable vehicle with valid vehicle insurance, a valid driver’s license, and a good driving record

Must be available for multi-day, overnight travel (est. 1-3x / quarter)

Valid passport

Employees must be able to cover their non-airfare travel expenses prior to reimbursement (expenses are processed weekly once submitted)

Computer Skills

Required : Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, Teams), and A / V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.)

Highly Preferred : Cloud-based content storage, organization, and file-sharing expertise

Preferred : Adobe Creative Suite, LMS, and general audio / video editing software

Benefits

Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!

401k Plan with employer matching

Paid vacation, personal / sick days, and bereavement time

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Advancement opportunities, we prefer to promote from within!

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