Administrator - Receptionist

Job Description

Job Description

Description :

Position : Administrator Clerical Receptionist

Classification : Full-Time / Non-Exempt

Location : Hayward

Reports To : Administration Manager

Summary / Objective

The Clerical Administrator position will handle various responsibilities from the service and administration departments. Performs other related duties as required and assigned.

Essential Functions :

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Processes customer applications and similar paperwork.
• Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes

messages and / or forwards telephone calls to appropriate employee, voice mail, or pager.

Requirements :

1. Excellent Customer Service skills and knowledge.

2. Proficient in communications both verbal and written

3. Interpersonal Skills

4. Problem Solving and Analysis skills

5. Safety Focus

6. Critical Thinking / Evaluation

7. Reasoning skills

8. Ethical conduct & practices

9. Time Management

10. Personal Effectiveness / Credibility

11. Flexibility

12. Timeliness

13. Initiative

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or listen. This is largely a deskbound role; however, filing, correlating, reproduction and binding materials are required. This would

require the ability to lift files, open filing cabinets, bend or stand on a stool, climb stairs, and prepare training and meeting rooms / spaces as necessary.

Position Type / Expected Hours of Work

This is a full-time, direct-hire position. The days and hours of work are Monday through Friday, 7 : 00 a.m. to 4 : 00 p.m.

Required Education and Experience

Other duties :

Please note, this job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.