Supervisor, Facility Maintenance

JOB SUMMARY:

Reporting to the Director of Facilities, the Supervisor of Facility Maintenance oversees the day-to-day operations, maintenance, and repair of the Garden’s buildings, infrastructure, and grounds support systems. This role manages a team of skilled technicians and coordinates the maintenance and repair activities through outside contractors. This role ensures the Garden’s facilities remain safe, operational, and visually well-presented to support daily visitors and a robust calendar of public and private events. This position may require weekend, on-call, and variable hours as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee daily building operations across multiple facilities, including visitor centers, greenhouses, offices, and event spaces
• Support sustainability efforts through energy efficiency initiatives and waste reduction practices
• Supervise employees responsible for general maintenance, event support, and infrastructure troubleshooting, ensuring work is completed safely and efficiently
• Conduct training and evaluations to maintain high performance and safety standards
• Serve as the primary liaison for all maintenance and repair contractors, including invoice processing, ensuring work aligns with Garden standards and schedules
• Troubleshoot, problem solve, and perform repairs in the field
• Monitor and respond to work requests, prioritizing issues that impact guest experience, safety, or event operations
• Maintain accurate records for inspections, maintenance logs, permits, and compliance documentation

SKILLS AND QUALIFICATIONS:

• Minimum 3 years facilities maintenance experience, preferred
• One (1) year supervisory experience, preferred.
• Background experience in basic mechanical, plumbing, and electrical repair, preferred.
• Possession of Certified Pool Operator’s license preferred, or the ability to acquire certification within 6 months of employment
• Good written and oral communication; basic computer skills
• Proficient in workplace safety measures
• Ability to work flexible hours as needed, including weekends and evenings.
• Ability to lift 50 lbs and to walk/stand/bend/stoop and to physically and repeatedly walk the property for janitorial/equipment oversight and support in all weather conditions.
• Valid driver license
• Ability to pass all pre-employment requirements including, a drug screening, physical evaluation, and background check

KEY COMPENTENCIES:

• Attention to detail
• Ability to multi-task with accuracy
• Professional work ethic
• Problem analysis and problem-solving skills; good independent judgment skills
• Effective and positive leadership skills; work with limited supervision
• Proactive versus reactive skills with positive problem solutions
• Tenacious, organized, and customer service driven
• Adhere to the Dallas Arboretum’s Values: Innovation, Learning, Community, and Sustainability

OTHER DUTIES: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of those in this position.

To help you stay energized, engaged, and inspired, we offer a wide range of benefits including comprehensive healthcare, a 401K, and Paid Time Off (PTO).

The mission of the Dallas Arboretum and Botanical Garden is to be a garden for all that enriches lives through beauty, learning, and connection. We are a world-class sanctuary where people and plants flourish in the natural environment.

The Dallas Arboretum is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics or disability unrelated to job performance.