Technical Analyst

Description

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers' unique needs - whether it's protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.

The Opportunity

As a Technical Analyst you will be supporting our Policy Administration system in both day-to-day processes and project initiatives. You will support and work directly with our End Users and other IT Teams to resolve issues and enhance the Policy Administrative system. This role provides a hybrid work arrangement with two days a week in our downtown Cincinnati office and the others working remote.

Job Responsibilities

• Maintains and configures LifePro to ensure application integrity and reliability :

Consults with operational users and other IT Professionals to resolve problems.

Documents and communicates systems support issues to end-users.

Minimum Qualifications

Ideal Qualifications

What to Expect

#LI-MM1

Why Join Us.

At MassMutual Ascend, our collaborative culture is key to our success. It's the reason we're a leading provider of annuities today, and it's the reason we'll continue rising to the top tomorrow. A career at MassMutual Ascend means you'll contribute to our mission of taking financial futures above and beyond - and you'll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community.

MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply.

At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..