Real Estate Portfolio Manager

Under the direction of the Department Manager or Team Leader, this position manages a complex portfolio of real estate assets in trust on behalf of owners and beneficiaries, that requires the skills of lease negotiation and management, sales, exchanges, capital improvements and repairs, day-to-day management including rent collection, expense payment, budgeting, and oversight of outside agents, contractors, and other service providers. In addition, this position is responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors.

• Administers and maintains a complex portfolio of assigned real estate assets (dependent on level) which includes responsibility for asset management, repairs, lease negotiations, sales, exchanges, distributions and acquisitions. May include coordination of collection, eviction, litigation management, etc. Also responsible for complete and accurate property maintenance recordkeeping.
• Sets up new accounts, reviews properties, has valuation prepared, collects records, completes asset management plan, etc.
• Ensures that assigned accounts are profitable to the Bank. Receives highest appropriate returns to the client, and are managed to the highest professional fiduciary and industry standards.
• Manages account relationships involving complex transactions and/or analysis.
• Participates in new business activities by establishing and maintaining relationships with individuals who can provide qualified new business leads.
• Plans department activities, prepares budget, training, staffs and works on special department projects.
• Performs all other miscellaneous responsibilities and duties as assigned.

• Bachelor’s degree from an accredited institution or equivalent work experience. Hawaii Real Estate License preferred.
• Prior experience in real estate including sales, acquisitions, due diligence, lease negotiation, arbitration, dispositions, tax-deferred exchanges, asset management services, development, leased fee conversions, financing and participation mortgages, litigation management, etc. Should have demonstrable negotiation experience, as well as experience with legal documents (sales agreements, appraisals, mortgages, title documents, deeds, trust agreements, etc.) Prior experience with trust operations and trust real estate fiduciary experience related to agency, personal trust, estate and guardianship, employee benefit, charitable, institutional and Taft Hartley accounts preferred.
• Minimum 5 – 7 years of related work experience including many of the responsibilities and experience listed above or equivalent work experience. Should have experience with or ability to run complex cash flow analysis and discounting. Prior trust experience of the kind listed above preferred.
• Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems.
• Demonstrated verbal and written communication skills, including presentation skills. Must be analytical, detail oriented, organized. Able to meet demanding deadlines, handle multiple priorities and follow up consistently. Effective and efficient team player with excellent interpersonal skills, who can also resolve problems independently. Should be able to analyze complex situations quickly and identify solutions and alternatives. Must be flexible, able to work on multiple projects that may require restructuring due to shifting demands, unforeseen events and changing priorities. Able to work with internal and external stakeholders of varying levels. Must be able to work flexible hours including holidays, weekends and evenings as needed. Must be able to provide own transportation or to operate a vehicle with a valid driver’s license, and able to commute and arrive at intended destination as required. Travels by air as required.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.