Insurance Verification Specialist

Job Title: Insurance Verification Specialist

Location (city, state): Phoenix, AZ (Biltmore area)

Industry: Healthcare / Insurance

Pay: $20-21/hour

About Our Client:

Addison Group is actively hiring an Insurance Verification Specialist for one of our healthcare clients in the Phoenix area. This is an excellent opportunity for candidates with strong insurance knowledge, attention to detail, and a passion for ensuring patients receive accurate and timely care.

Job Description:

The Insurance Verification Specialist will be responsible for reviewing patient insurance coverage, verifying eligibility and benefits, and initiating pre-authorization requests. The ideal candidate will have a strong understanding of healthcare insurance plans and experience navigating payer requirements. This is a fast-paced, high-volume role with a focus on accuracy and customer service.

Key Responsibilities:

• Confirm active coverage and benefits with various insurance providers
• Handle verification of insurance types including Medicare, Medicaid, HMOs, PPOs, and commercial plans
• Identify benefit limits, co-pays, deductibles, and pre-authorization needs
• Obtain and track prior authorizations when required
• Review and resolve insurance-related discrepancies or issues
• Accurately input and update patient insurance details in the system
• Clearly communicate benefits and any patient financial responsibilities
• Maintain compliance with HIPAA and privacy guidelines
• Utilize knowledge of ICD-10, CPT, and HCPCS codes in the verification process
• Understand and resolve basic claims denials and insurance coordination issues
• Preferred experience with EMR systems, especially NextGen

Qualifications:

• 1-2 years of experience in insurance verification, billing, or related field
• Proficiency with medical insurance terminology and processes
• Familiarity with Arizona Medicaid (AHCCCS) and local commercial payers
• Ability to manage 40+ insurance verifications per day
• Strong computer skills and EMR system experience
• Excellent written and verbal communication
• Ability to multitask and work efficiently under deadlines

Additional Details:

• Schedule: Full-time, Monday – Friday
• Shift: 8-hour shift with flexible start times at 6 AM, 7 AM, or 8 AM
• Dress Code: Business casual
• Parking: Onsite parking available
• Training: 1 week classroom training followed by hands-on support

Perks:

• Career development opportunities
• Flexible scheduling
• Team events and office celebrations
• Benefit Information: Vision, Dental, Medical, 401(k)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.